FAQ
Q1. How do I register to become an LS Club member?
A: You can complete your registration in 4 simple steps:
1. Personal Information: Enter your basic personal details.
2. Contact Information: Provide a valid mobile number and email address.
3. SMS Verification: Enter the SMS verification code sent to your mobile phone for authentication.
4. Complete Registration: Once verified, you will officially become an LS Club member and enjoy exclusive benefits!
Q2. What should I do if I forget my password?
A: If you forget your password, please follow these steps to reset it:
1. Click "Forgot Password" on the login page.
2. Enter your registered email address and click "Send Password Reset Link".
3. Check your email inbox for the reset link and follow the instructions to set a new password.
Q3. How do I update my personal information?
A: After logging into your LS Club account, you can update the following details at any time under "Account Settings / Profile":
- Email address
- Residential address and district
Note: To ensure account security, updates to critical information such as your name or mobile number must be requested by contacting our Customer Service team via Hotline (2745 7118) or Email (lsclub@laisun.com).
